Privacy policy
This Privacy Policy covers the Typeface app (Mac App Store, Standalone, Setapp, Trial and Beta versions), as well as the Typeface website. Any information, personal or not, we collect serves the purpose of providing and improving our service as well as providing support.
If you have any questions or concerns, please let us know: hello@typefaceapp.com. We may update this privacy policy from time to time, changes are logged at the bottom of this page. It is your responsibility to make yourself familiar with the latest version of this policy.
Website
Server logs
When you visit the Typeface website the pages and files you request will be logged. Stored information includes IP address, time of request and browser User Agent and is used to prevent unauthorized system access and to ensure security and continuity of the system.
Payment information
In case you use the Typeface web store to purchase Typeface, the payment provider FastSpring will collect personal information in order to complete the purchase. FastSpring collects:
- First name
- Last name
- Company name
- Email address
This information will be used to generate a personal license file. We can combine this information with data collected from the app to provide personal support.
App
Typeface app automatically collects data in case of app errors or unexpected app behaviour and in order to verify app purchases. The collected information includes:
- Anonymous system information (including OS version, device model, CPU/GPU/Disk/memory information, system language)
- App activity logs
Typeface app allows you to manually send in-app support or feedback messages. If you use this feature the following data will be collected:
- Name
- Email address
- App activity logs
- App preferences
Your email address will only be used to send email related to your support message and not for any other purposes.
All services are protected by SSL technology. All data is securely stored on European servers and is not shared with third parties. The collected data from the app can be combined with payment information collected by FastSpring in order to provide personal support.
Changelog
- 2020-01-06: Collected app data is now stored in-house instead of using third parties
- 2023-02-01: Removed Google Analytics tracking from Typeface website